Tokyo Narita International Airport (NRT)

Airport address:

Tokyo Narita International Airport, Narita-shi, Chiba 282-8601, Tokyo


The new Terminal 3, which only handles low-cost airlines, was opened on April 8, 2015.


Information desks are located in a central location on the ground floor in both terminals; Terminal 1 (Tel: +81 4 7630 33 83) and Terminal 2 (Tel: +81 4 7634 58 77).



The airport is connected to the Shin-Kuko Expressway, which can be reached via the Higashi-Kanto Expressway, Route 295 and road links to nearby cities, including Tokyo and Narita, Shibayama and Tako.

As the terminals are approx. 1.5 km apart, you should check which terminal you are flying from before departure. There are security checks on the access roads to the airport.

Transfer between the terminals:

A free shuttle bus transports passengers every 10 minutes between 5 a.m. and 10.35 p.m. between all terminals (distance: 1.5 km; travel time: 10 minutes). Terminal 3 is 500m from Terminal 2 and is also connected to it by shuttle bus.

Flight time:

From Frankfurt / M .: 11 hours 25 minutes; from Vienna: 11 hours 05 minutes; from Zurich: 11 hours 50 minutes

Airport information

IATA airport code: NRT

Address: Tokyo Narita International Airport, Narita-shi, Chiba 282-8601, Tokyo

Location: 65 km east of Tokyo .

Number of terminals: 3rd

Phone: (0) 476 34 80 00.

Time zone: Japan Standard Time: CET +10


Public transportation

Public transport – street:

Bus: Limousine buses (Tel: (03) 36 65 72 20. Internet: drive to the domestic Haneda airport, numerous hotels and other places. Keisei buses (Tel: +81 4 7712 7400; Internet: travel to numerous destinations in Tokyo (journey time: up to 90 minutes, fare: approx. ¥ 3000  .

Taxi: Taxis (tel: (04) 76 34 87 55) and limousines with chauffeur are available at the airport (fare: approx. 22,000 ¥). (Tokyo is often faster and cheaper by train.)

Public transport – train:

Narita Airport Station serves Terminal 1, Airport Terminal 2 Station serves Terminals 2 and 3.

Keisei Electric Railway (Internet: offers regular direct train connections to Tokyo (journey time: 91 minutes) and to various other destinations (Haneda Airport) as well as the Narita Sky Access train to the Tokyo stations Nippori (travel time: 36 min.) And Keisei Ueno. JR East’s
Narita Express and Narita Rapid Service (Internet:, which must be reserved in advance, and other express trains run to Tokyo and other destinations in the region.

Facilities in the terminal


Banks, ATMs and exchange offices are spread across the entire airport.

Means of communication:

Both terminals have a post office and mailboxes are available. Free access to the Internet is possible via Wi-Fi hotspots throughout the airport.


A wide range of Japanese and Western restaurants are available. Japan’s largest food court is located in Terminal 3.


There are numerous shops, including duty-free shops and shops selling Japanese art in both terminals.


Luggage storage counters and lockers are available in all terminals. For lost luggage are  to clarify  the airline switches help. The lost property offices can be reached in Terminal 1 under Tel: (+81) 476 32 60 49 and in Terminals 2 and 3 under Tel: (+81) 47634 21 57. In both terminals, luggage can be packed in foil.

Other facilities:

There is an outpatient clinic in each terminal and a dental practice in Terminal 1. Baby care rooms and children’s play areas are available in all terminals, as are prayer rooms. There are two lost and found offices, one before and after the passport / luggage check. In the departure area of ​​Terminal 1 there is the so-called Kabuki Gate, a museum dedicated to traditional Japanese theater. Hairdressing salons and nail salons in Terminal 1 and 2 should shorten the time at the airport as well as numerous massage chairs in Terminal 3. In Terminal 2, dog owners have a dog hotel with a veterinarian at their disposal. Designated smoking areas are available.

Airport facilities

Conference and meeting rooms:

In Terminal 1, 5th floor there is a business center (Tel: (0476) 30 00 35) with fax and photocopying machines, messenger and secretarial services as well as office and conference rooms that can be rented. Additional fax and photocopying options and lounges are available in Terminal 1 and 2.

Accessibility facilities:

The airport is easily accessible for disabled travelers. There are corrugated floor guiding strips for the visually impaired and wheelchair accessible telephone booths. Wheelchairs are available on request. An airport guide in Braille is available from the information desk or can be requested in advance (tel: (0476) 32 28 02). The airport’s website on the Internet also contains information for disabled travelers (special text preparation for the visually impaired). Disabled parking spaces are available at discounted rates at the airport (upon presentation of a disability card). Both airport train stations have wheelchair lifts.

Parking spaces:

Short and long-term parking spaces are available at the airport. Motorists simply follow the signs to the parking lots, which are in the immediate vicinity of the two terminals. The short-term car park P1 in front of Terminal 1 offers parking spaces for around 1000 vehicles. You can also use parking lot P5 at Terminal 1, which is suitable for short and long-term parking. P2 at Terminal 2 is a multi-storey car park with around 1400 parking spaces, P3 is a parking lot with 120 parking spaces.

Car rental:

There are rental car companies (Toyota, Nissan, Nippon, Japaren and Matsuda) in both terminals (Tel: (0476) 32 62 06 (Terminal 1), Tel: (0476) 34 84 64 (Terminal 2)).
Rental cars specially equipped for the disabled are also available, but should be ordered in advance.


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